Chapter 1
Diversity, Equity, and Inclusion
What’s Training Got to Do with It?
“Not everything that is faced can be changed but nothing can be changed that is not faced.”
—James Baldwin
Intellectual conversation around diversity and inclusion rarely, if ever, creates behavioral change. Articles, books, videos, e-learning modules, and other materials can be useful as tools to support diversity and inclusion work. Without making an emotional connection to the work and gaining a deep understanding and acknowledgement of the added value to one’s personal and work life success, the training remains merely an intellectual conversation, and nothing changes.
Tragically, this is the fate of too many well-intentioned DEI trainings that have been delivered ...
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