Chapter 4
Adult Learning
People Hate Being Told How to Think
“Give a man a fish and you feed him for a day. Teach him how to fish and you feed him for a lifetime.”
—Lao Tzu, Chinese philosopher
The two most important factors in achieving successful diversity and inclusion training are the facilitators and the design of the exercises. DEI facilitators must have the skills to effectively guide participants through exercises that involve honest and deep reflection of diversity issues by participants. Facilitators must be focused on the participants and keep all participants safe, whether they agree with their viewpoint or not.
A successful diversity training session must create an environment of “a type of meritocracy of pain” based on sound adult ...
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