Diversity Training That Generates Real Change

Chapter 7

Experiment—Expect—Examine. Confirm That it Works

“Diversity: The art of thinking independently together”

—Malcolm Forbes

How do you know you have been successful with a training effort? It requires an unusual assessment process. We ask participants if they allowed for movement in their point of view, if they discovered anything of value to add to their personal perspective, if they felt we covered all the areas we discussed at the opening, and if they are committed to continuous learning about people. What else could you expect from a training session?

Training is a catalyst for organizational change. Ultimately, people own the responsibility to change, and, as significantly, the organization owns the responsibility to allow the changes ...