Introduction
What Generates Real Change
What May Be the Best Experience of Your Life
In a conference room at a remote camping facility in rural Alabama, Mike, the CEO of a local gas utility, stood up, went to the front of a class of about 25 people, and said, “Good morning and welcome to what may be the best experience of your life.” Mike was a participant in a similar session just months before and was so moved by his experience that he asked Jim if he could attend again. He went on to share his experience with the course and how it had affected his worldview. Then he introduced Jim as a friend, an advisor, and someone who had helped the leaders of the enterprise see the commercial value of becoming a more diversity mature company.
With that ...
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