Identifying Issues
It is crucial to diagnose problems correctly. Before any decision can be made, identify and define the issue and its boundaries clearly. This also means identifying who else needs to be involved in the issue, and analyzing what their involvement means.
Approach different types of decision in different ways for good results.
If you are having problems making a decision, change your perspective.
Understanding why a decision needs making
Most managerial decisions are prompted by one of four different types of event, each requiring ...
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