Communicating a Decision

Once a decision is made and planned, relay it to those colleagues who need to know. Listen and respond to the reactions of staff at all levels, and keep everybody as closely involved as possible with your decision to avoid potential resistance.

DK Be as honest as possible when communicating a decision to staff.
DK

Releasing information

The release of information to everybody concerned in the implementation of a decision is part of the decision-making procedure. When done properly, it ensures that people understand exactly ...

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