Do What Matters Most

INTRODUCTION

How to Increase Productivity by 30 to 50 Percent

Amy (all names throughout the book have been changed to protect the privacy of the actual person) was a rising star at American Express. Through the years, she excelled at what she did and was promoted over and over again until she became a senior director. After some time in this role, she began to feel as if something was missing in her life, but she was not quite sure what it was. It was something intangible that she couldn’t quite put her finger on. She described it as feeling as if she had reached a plateau combined with being overwhelmed by all the pressures and deadlines of her new leadership role. She felt that she was no longer prioritizing what mattered most, and it seemed ...