CHAPTER 5

How to Talk to Germans

How Culture Matters: Let’s (not just) Cut the Small Talk

For your first meeting with Germans, intercultural coach Andrew ­MacKichan would advise: “Be on time, be smart, be prepared, and be clear about your goals. Shake hands firmly, look them in the eyes, and cut the small talk.” In my opinion, if you follow MacKichan’s advice, you have indeed heeded the most important aspects to make a good start. Senior Project Manager Hasan Syed would add that it “is important not to make humorous comments and opinionated statements. Unlike in London, this is not appreciated.” “Germans enjoy humor,” he continues, but in his experience, “it takes time to develop the trust to start using it. Do not be over confident, regardless ...

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