PRINCIPLE 2
Control What You Can,Let Go What You Can’t
Quiz for Ourselves
Q: What would you like to control?
A: People’s behavior, commitment, motivation, and outcomes.
Q: What can you control?
A: Structure.
Q: Anything else?
A: Our own behavior.
Q: What have you let go of?
A: Controlling others’ behavior, commitment, motivation, and outcomes.
Q: Why?
A: We can’t do it, and we get better results by not trying.
DISCOVERING SELF-MANAGEMENT
It was the late Eric Trist, a founder of London’s Tavistock Institute of Human Relations, who went down into a South Yorkshire coal mine in the late 1940s and came up “a changed man.” He had seen a work system until then considered implausible. The miners and management had collaborated to create multiskilled ...
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