Chapter 11. On Not Throwing the Baby Out with The Dishes: Interpreting Test Results

 

Sure, we’ve made mistakes. But let’s not throw the baby out with the dishes.

 
 --LYNDON BAINES JOHNSON

OK, you’ve done your testing, and you’ve got everyone’s notes. How do you decide what to change?

Review the Results Right Away

After each round of tests, you should make time as soon as possible for the development team to review everyone’s observations and decide what to do next.

At this meeting, you should distribute copies of everyone’s notes and copies of whatever screens or sketches were tested. You’re doing two things at this meeting:

  • Triage—. reviewing the problems people saw and deciding which ones need to be fixed.

  • Problem solving—. figuring out how to fix ...

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