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Don’t Make Me Think!: A Common Sense Approach to Web Usability
book

Don’t Make Me Think!: A Common Sense Approach to Web Usability

by Steve Krug
October 2000
Intermediate to advanced
208 pages
3h 44m
English
New Riders
Content preview from Don’t Make Me Think!: A Common Sense Approach to Web Usability

Chapter 11. On Not Throwing the Baby Out with The Dishes: Interpreting Test Results

 

Sure, we’ve made mistakes. But let’s not throw the baby out with the dishes.

 
 --LYNDON BAINES JOHNSON

OK, you’ve done your testing, and you’ve got everyone’s notes. How do you decide what to change?

Review the Results Right Away

After each round of tests, you should make time as soon as possible for the development team to review everyone’s observations and decide what to do next.

At this meeting, you should distribute copies of everyone’s notes and copies of whatever screens or sketches were tested. You’re doing two things at this meeting:

  • Triage—. reviewing the problems people saw and deciding which ones need to be fixed.

  • Problem solving—. figuring out how to fix ...

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Publisher Resources

ISBN: 0789723107Purchase book