Chapter 21
Getting Help from Your Desktop and Online
In This Chapter
Looking for help on the desktop
Calling or sending messages to Nuance Technical Support
Searching for answers on the Nuance website
Finding training on the Nuance website
Using social media to connect with other Dragon users
Every once in a while, you run across a problem that stands far above its colleagues. What to do? You can’t find anything like it in this book or in the Dragon Professional Individual Help files. Even when you bring the problem to your local know-it-all, the one who makes you feel stupid even if you only say hello, he just smiles and says, “No kidding? It does that, huh?”
In other words, you need one-on-one attention from somebody who isn’t just smart in a general way, but who really knows Dragon Professional Individual. Where do you find such people? One obvious place to look is on www.nuance.com. You can call or send messages to its Technical Support department.
Another place to look is among ...
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