CHAPTER 11

DELIVER: IMPLEMENT GLOBAL SOLUTIONS

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One of the U.S. companies we work with at the Cultural Intelligence Center recently merged with a German organization. Prior to the merger, both companies had similar organizational values and reputations for being disruptive innovators. The greatest point of internal conflict after the merger was a difference in how the companies prioritized speed versus attention to detail. The German company was used to highly detailed project plans that required extensive deliberation and review. For the Americans, the norm was to implement things as quickly as possible, even if it wasn’t perfectly fine-tuned. ...

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