INTRODUCTION

The terminology and methodologies for describing and managing data processes change every 10–20 years. Contemporary data strategies and job profiles now integrate terms like ‘data analytics’, ‘artificial intelligence’ and ‘machine learning’, replacing the previous norm of ‘business intelligence’ and ‘data science’. The emergence of information science degrees globally is relatively recent, aligning with the swift changes in the world and technological progress.

With the exponential changes happening in the world and the pace of technological advances, the classic trinity through which an organisation is improved – the Three Ps: people, process and platforms (technology) – is changing. This premise is so ingrained in business and ...

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