Driving Strategy to Execution Using Lean Six Sigma

7Organizational Performance Measures

Too many people prefer the misery of uncertainty over the pain of change.

In the Gobi desert there is a regiment of troops. Their primary function is to keep the railroad tracks clear of sand. The purpose of the railroad is to deliver food and supplies to the troops. Does this seem strange? Eliminating the regiment would eliminate the need for the railroad and therefore the need to deliver food and supplies.

Often we become comfortable doing things the way they have always been done, never questioning why. Like soldiers in the Gobi desert, traditional measurement systems (such as labor efficiency or productivity ...