15Defining and Establishing World Class Status
World class organizations are those that achieve high performance through operational excellence. They have organizational cultures that solve problems and continuously improve. They develop and execute strategies that overcome the barriers they face and achieve their operational and strategic objectives by aligning all elements of the organization toward common goals and objectives. Ultimately, they continue to lead by competing with themselves and continually challenging the boundaries of success.
In Chapter 6 we introduced the transformation curve. This curve, seen in Figure 15.1, shows the phases ...
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