The Missing Credits
About the Author
Preston Gralla (author) is the author of 40 books that have been translated into 20 languages, including Big Book of Windows Hacks, Windows Vista in a Nutshell, How the Internet Works, and How Wireless Works. He is a contributing editor to Computerworld, a founder and editor-in-chief of Case Study Forum, and was a founding editor and then editorial director of PC/Computing, executive editor for CNet/ZDNet, and the founding managing editor of PC Week.
He has written about technology for many national newspapers and magazines, including USA Today, Los Angeles Times, Dallas Morning News (for whom he wrote a technology column), PC World, and numerous others. As a widely recognized technology expert, he has made many television and radio appearances, including on the CBS Early Show, MSNBC, ABC World News Now, and National Public Radio. Under his editorship, PC/Computing was a finalist for General Excellent in the National Magazine Awards. He has also won the “Best Feature in a Computing Publication” award from the Computer Press Association.
Gralla is also the recipient of a 2010–2011 Fiction Fellowship from the Massachusetts Cultural Council. He lives in Cambridge, Massachusetts, with his wife (his two children have flown the coop). He welcomes feedback about his books by email at preston@gralla.com.
About the Creative Team
Nan Barber (editor) has worked with the Missing Manual series since its inception—long enough to remember booting up her computer from a floppy disk. Email: nanbarber@oreilly.com.
Nellie McKesson (production editor) spends her spare time doing DIY home renovation projects on her house and pursuing her love of layout and template design in InDesign (www.dessindesigns.com).
Julie Van Keuren (proofreader) is a grizzled newspaper veteran turned carefree freelance editor. She and her husband live in Billings, Montana, with their sons, Dexter and Michael. In her free time she enjoys swimming, biking, running, and (hey, why not?) triathlons. Email: little_media@yahoo.com.
Denise Getz (indexer) works on indexes for the Missing Manual series in the beautiful Mayacamas Mountains of Northern California. She’s also an avid photographer, hiker, and makes a mean green smoothie. Website: www.access-indexing.com.
Acknowledgements
Many thanks go to my editor at Nan Barber, who not only patiently shepherded this book through the lengthy writing and publishing process, but provided valuable feedback and sharpened my prose. Thanks also go to Brian Sawyer, for making the introduction that ultimately led to this book.
I’d also like to thank all the other folks at O’Reilly who worked on this book, especially Nellie McKesson for bringing the beautiful finished product to fruition, Julie Van Keuren for excising errors, and Denise Getz for writing the index.
And finally, many thanks to my wife Lydia, who put up with being a guinea pig as I tested out the myriad communications features of the Droid 2—no more automated invitations to dinner in seven different locations at the same time, I promise!
—Preston Gralla
The Missing Manual Series
Missing Manuals are witty, superbly written guides to computer products that don’t come with printed manuals (which is just about all of them). Each book features a handcrafted index; cross-references to specific pages (not just chapters); and RepKover, a detached-spine binding that lets the book lie perfectly flat without the assistance of weights or cinder blocks.
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