The Missing Credits

About the Author

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Preston Gralla (author) is the author of 40 books that have been translated into 20 languages, including Big Book of Windows Hacks, Windows Vista in a Nutshell, How the Internet Works, and How Wireless Works. He is a contributing editor to Computerworld, a founder and editor-in-chief of Case Study Forum, and was a founding editor and then editorial director of PC/Computing, executive editor for CNet/ZDNet, and the founding managing editor of PC Week.

He has written about technology for many national newspapers and magazines, including USA Today, Los Angeles Times, Dallas Morning News (for which he wrote a technology column), PC World, and numerous others. As a widely recognized technology expert, he has made many television and radio appearances, including on the CBS Early Show, MSNBC, ABC World News Now, and National Public Radio. Under his editorship, PC/Computing was a finalist for General Excellence in the National Magazine Awards. He has also won the “Best Feature in a Computing Publication” award from the Computer Press Association.

Gralla is also the recipient of a 2010–2011 Fiction Fellowship from the Massachusetts Cultural Council. He lives in Cambridge, Massachusetts, with his wife (his two children have flown the coop). He welcomes feedback about his books by email at .

About the Creative Team

Nan Barber (editor) has worked with the Missing Manual series since its inception—long enough to remember booting up her computer from a floppy disk. Email: .

Kristen Borg (production editor, proofreader) is a graduate of the publishing program at Emerson College. Now living in Boston, she originally hails from sunny Arizona, and considers New England winters an adequate trade for no longer finding scorpions in her hairdryer.

Bob Pfahler (indexer) is a freelance indexer. For the last five years he has indexed many computer books as well as biographies, history, and business books. When he is not working, he likes to take bike rides in the foothills outside of Denver. He indexed this book as an associate for Potomac Indexing (www.potomacindexing.com).

Acknowledgements

Many thanks go to my editor, Nan Barber, who not only patiently shepherded this book through the lengthy writing and publishing process, but provided valuable feedback and sharpened my prose. Thanks also go to Brian Sawyer, for making the introduction that ultimately led to this book.

I’d also like to thank all the other folks at O’Reilly who worked on this book, especially Kristen Borg for bringing the beautiful finished product to fruition and excising errors, and Bob Pfahler for writing the index.

And finally, many thanks to my wife Lydia, who put up with being a guinea pig as I tested out the myriad communications features of the Droid X2—no more automated invitations to dinner in seven different locations at the same time, I promise!

Preston Gralla

The Missing Manual Series

Missing Manuals are witty, superbly written guides to computer products that don’t come with printed manuals (which is just about all of them). Each book features a handcrafted index; cross-references to specific pages (not just chapters); and RepKover, a detached-spine binding that lets the book lie perfectly flat without the assistance of weights or cinder blocks.

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