A. Getting (and Giving) Help

They say an organization reflects the personality of its founder. Bill Gates tends toward “big system” thinking, so Microsoft’s employees follow suit, leading to system-minded software; meanwhile, Steve Jobs’s emphasis on appearance leads Apple products to be fashionable. Successful founders are wise to ally themselves with partners of complementary strengths, as Jobs did with technical genius Steve Wozniak. Without some ability to escape the founder’s personality, an organization’s audience will always be limited to those who are like its founder.

Drupal founder Dries Buytaert is unquestionably a technology-focused person, and the Drupal project reflected his personality through its first six years or so. Since ...

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