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DSL Advances by Peter J. Silverman, John M. Cioffi, Massimo Sorbara, Thomas Starr

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The ITU's TMN (Telecommunications Management Network) Recommendations

M.3000 through M.3600 describe network management in terms of FCAPS:

Fault: Alarm surveillance and testing

Configuration: Provisioning of equipment and facilities

Accounting: Billing and customer service records

Performance monitoring: Records of traffic and errors

Security: Restricted access to operations systems

The Web-Based Enterprise Management (WBEM) group of the Distributed Management Task Force (DMTF) created the common information model (CIM), which uses the universal modeling language (UML) to define the data that may be used by the CMIP, CORBA, and XML systems described below.

The TeleManagement Forum also addresses operations systems with a top-down perspective.

Many ...

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