book

DT Method - Design Thinking Basics: an introduction to the DTMethod

Name: DT Method - Design Thinking Basics: an introduction to the DTMethod
ISBN: 9780117094222

by Rafal Czarny, Agnieszka Chrząszcz, Michal Eromin

January 2023

Beginner

137 pages

4h 48m

English

TSO (The Stationery Office)

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Design Thinking Basics
Contents
Preface
About the authors
Acknowledgements
1 Design thinking basics and an introduction to the DTMethod
1.1 About design thinking
1.2 The most important design thinking modelsTable 1.1 The key characteristics of design thinkingFigure 1.1 Design thinking: The Stanford modelFigure 1.2 Design thinking: The Double Diamond model
1.3 Introduction to the DTMethod
Table 1.2 The three pillars of the DTMethod
1.4 Factors that may disturb the design thinking process
Table 1.3 Possible negative effects on design thinking processes
2 DTRoles and DTRules

2.1 Roles according to the DTMethod (1/2)
2.1.1 DTSponsor2.1.2 DTFacilitator2.1.3 DTDesigners and the DTTeam
2.1 Roles according to the DTMethod (2/2)
2.1.4 DTCoordinator2.1.5 Stakeholder
2.1.6 Expert
2.2 Combining the DTRolesFigure 2.1 Combining the DTRolesFigure 2.2 Possibilities of combining DTRoles
2.3 Rules of work according to the DTMethod
DTRule 1: Focus on peopleDTRule 2: Team involvementDTRule 3: Evidence-based approachDTRule 4: Stepwise approachDTRule 5: Iterative approachDTRule 6: Active approachDTRule 7: Learning approach
2.4 The phases of the DTModel
3 DTModel – Exploration Phase
3.1 What is the Exploration Phase?
3.1.1 What is gained in the Exploration Phase?3.2 What is a challenge and how should you approach it?
3.3 Tools needed during the Exploration Phase
Table 3.1 DTTool list for the Exploration Phase
3.4 How to organize information
Figure 3.1 Example of a challenge tree
3.5 Stages of the Exploration Phase (1/2)
Figure 3.2 Stages of the Exploration Phase3.5.1 Preparation3.5.2 Meetings during the Exploration Phase (DTMethod)3.5.3 Meetings during the Exploration Phase (e-DTMethod)3.5.4 When does the Exploration Phase end?Table 3.2 DTRules and the Exploration Phase
3.5 Stages of the Exploration Phase (2/2)
4 DTModel – Creative Phase
4.1 What is the Creative Phase?
Figure 4.1 Transition from the Exploration to the Creative Phase
4.2 General principles of the Creative Phase
4.3 What are the steps for the Creative Phase?
Table 4.1 DTTool list for the Creative PhaseStep 1: Develop categories of ideasStep 2: Generate ideas individuallyStep 3: Discuss ideasStep 4: Create clusters of ideas
Step 5: Select the best ideas
4.4 Stages of the Creative PhaseFigure 4.2 Stages of the Creative Phase (DTMethod)Figure 4.3 Stages of the Creative Phase (e-DTMethod)4.4.1 Meetings during the Creative Phase (DTMethod)4.4.2 Meetings during the Creative Phase (e-DTMethod)Table 4.2 DTRules and the Creative Phase
5 DTModel – Construction Phase
5.1 What is the Construction Phase?
5.2 The Construction Phase processTable 5.1 DTTool list for the Construction PhaseStep 1: PrototypingStep 2: Testing
Table 5.2 Testing: Participants and objectives
5.3 How to test iteratively and improve the prototype
5.4 In what situations should the DTTeam return to the previous phases?
Figure 5.1 The three phases of the DTModel
5.5 Summary and stages of the Construction PhaseFigure 5.2 The course of the Construction PhaseMeetings during the Construction Phase (DTMethod and e-DTMethod)Figure 5.3 Stages of the Construction Phase
5.6 General principles of the Construction Phase
Table 5.3 DTRules and the Construction Phase
5.7 Finishing the DTMethod
6 DTTools
Table 6.1 Description of DTTools in particular phases
6.1 Exploration Phase tools (1/3)
6.1.1 The challenge tree6.1.2 Desk research6.1.3 Observation
6.1 Exploration Phase tools (2/3)
6.1.4 Questionnaires6.1.5 Interviews
6.1 Exploration Phase tools (3/3)
6.1.6 User stories6.1.7 Matrix of needsFigure 6.1 The matrix of needs
6.2 Creative Phase tools (1/3)
6.2.1 Brainstorming6.2.2 The 6-3-5 methodFigure 6.2 The 6-3-5 method6.2.3 Clustering
6.2 Creative Phase tools (2/3)
6.2.4 Now-how-wow matrixFigure 6.3 The now-how-wow matrix6.2.5 Dot voting6.2.6 RIG matrix
6.2 Creative Phase tools (3/3)
Figure 6.4 The RIG matrixFigure 6.5 RIG matrix example
6.3 Construction Phase tools (1/2)
6.3.1 Build-break-repair6.3.2 Prototype creation6.3.3 Testing
6.3 Construction Phase tools (2/2)
6.3.4 Feedback matrixTable 6.2 Feedback matrix6.3.5 Feedback structure6.3.6 Solution description
6.4 Schedule of meetings
6.4.1 DTMethod6.4.2 e-DTMethod
Epilogue
Bibliography (1/3)
Bibliography (2/3)
Bibliography (3/3)
Index

Overview

Design thinking is an approach to designing new products, processes and services (‘solutions’). Solutions are designed and delivered using a variety of models, tools and methods, depending on the preferences of a given organization and the challenges it faces. Design thinking is not a single methodology, but a way of working that is open to various methods of operation, depending on the needs of the team and the requirements of stakeholders.

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