Chapter 5. Implementing Dynamic Business Processes

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Tom Peter

Making End-to-End Processes Agile with Modularity

Enterprises must respond quickly and efficiently to shifting market requirements, regulations, and customer needs. In a competitive market, they must look at new products; telecommunication operators who currently provide a triple play—broadband, Internet Voice over IP phones, and IP television—are now looking at providing a quadruple play by adding gaming. They are also looking at providing opportunistic products, such as a Valentine’s Day online Web promotion of two mobile phones with unlimited calls between the ...

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