CHAPTER 4

Internal cultural capability

How to align internal capabilities to propel multiple supply chains

You have to build internal capabilities to execute supply chain strategies that will transform your business. It’s mandatory. But to do so, you must first embrace the invisible world of the subconscious and seek to understand the culture and associated subcultures that exist within your organization. We all know, however, that the characteristics of ‘culture’ and how they affect an organization can be difficult to grasp; many prefer to focus on the more tangible aspects of strategy, ignoring culture altogether. This chapter puts an end to that. We outline how to map the subcultures in your enterprise and to identify the specific subcultures ...

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