Afterword

Ending with the future in mind

It’s time for me to make some closing comments, and draw some conclusions. It’s also time to gaze at the horizon and ask – now what? With markets, customers and organizations changing at an unprecedented pace, the future appears to be closer than ever before. Surely we must be able to almost grasp it? Before I jump to the future, let me start at the beginning.

I first met John Gattorna in Stockholm in 2011, over lunch, just prior to one of his many speaking engagements. I had only briefly read his earlier work Dynamic Supply Chain Alignment (2009), but had been struck by our shared belief that people are the real core asset of a company. John’s discussion of organizational design in Chapter 6 of his 2010 ...

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