Dynamics 365 CE can be used by organizations as a system to run any part of their business concerning customer engagement. This can be done through the use of all or a combination of the apps that are available or by using extensions and customizations. Users create new data and updating existing data through the continued use of the application, which creates a large store of transactional data over time. This data provides intelligence to the organization through quantitative and qualitative means. The data can indicate if a company is meeting sales targets and customer service ...
© Sarah Critchley 2018
Sarah CritchleyDynamics 365 CE Essentialshttps://doi.org/10.1007/978-1-4842-3973-5_77. Reporting
Sarah Critchley1
(1)
Cambridge, Cambridgeshire, UK
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