Dynamics 365 Field Service: Implementing Business Solutions for the Enterprise

© Sanjaya Yapa and Indika Abayarathne 2021

S. Yapa, I. AbayarathneDynamics 365 Field Servicehttps://doi.org/10.1007/978-1-4842-6408-9_2

2. Core Entities and Configuring the Mobile App

Sanjaya Yapa¹   and Indika Abayarathne²

(1)

Mount Waverley, VIC, Australia

(2)

Victory, WA, Australia

 

Dynamics 365 Field Service is a prebuilt solution with functionality specific to field operations, resource management, and inventory management. This means the solution already has several core entities specific to the solution. Each entity has a specific purpose in the solution. Before we continue further, you should gain a basic understanding of the core entities. The objective of this chapter is to introduce you to the Field Service core entities and then move to extend ...