The first six chapters of this book discussed creating and preparing the required components for performing business-as-usual (BAU) functions. This final chapter looks at the execution part of these components for completing BAU functions. A work order is created and assigned to the field staff, who then process and complete it. This chapter covers the steps involved in processing a work order. To demonstrate this in action, a work order for both retail and wholesale will be executed, because ...
7. Processing Work Orders
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