Acknowledgements

This study was funded by a research grant from the Project Management Institute (PMI) and PMI's College of Performance Management (CPM), whose support is greatly appreciated. I would like to thank colleagues at the PMI CPM, PMI's Research Member Advisory Group, and the PMI Global Operations Center for their assistance throughout the study.

I am grateful to Dr. Xueqing Zhang, Assistant Professor of Hong Kong University of Science and Technology, Dr. Janaka Ruwanpura, Associate Professor of the University of Calgary, as well as Dr. Neil Eldin and Dr. Sang-Hoon Lee at the University of Houston for their time and valuable inputs.

Due to the nature of this research, it was necessary to contact a wide-range of organizations for assistance ...

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