CHAPTER 1
Lean Basics to Define Your Customer Value, Eliminate Wastes, and Align IS
WHEN DEFINING THE LEAN ENTERPRISE in Lean Thinking, Womack and Jones were not only addressing manufacturing, but also marketing, distribution, accounting, and product development. Thus, as discussed in the introduction, your IS plays a vital role in delivering information to people who need it when they need it in each of these areas. Because many IS professionals are not well versed in lean thinking, this chapter presents a brief review of the mainstream lean principles.
The Five Lean Principles
Lean thinking is about using a systematic companywide approach to eliminate waste and add value for the customer. To accomplish these two goals, lean has five ...
