August 2003
Beginner
368 pages
9h 38m
English
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Dealing with Stragglers, Deadbeats, and Returns
Filing non-paying bidder alerts and credit requests in the event of a failed transaction.
Although sellers are responsible for paying all fees associated with an auction, eBay is not unreasonable about refunding those fees when it comes to returns, deadbeat bidders, and other extenuating circumstances.
Regardless of the terms of a failed transaction, every seller can complete the following two-step process to recover any final-value fees associated with an auction. Unfortunately, listing fees are nonrefundable, but they are never very large.
Non-Paying Bidder Alert
If a bidder never pays, if a bidder returns an item, or if you and the bidder settle a transaction for less than the final bid price, the first (and sometimes only) step is to file a Non-Paying Bidder Alert.
Tip
This is different from the “payment reminder,” available in the Selling tab of My eBay. Sending a payment reminder is optional, and is not a prerequisite to using the Non-Paying Bidder form. A Non-Paying Bidder Alert can be filed only after 7 days (and no more than 45 days) have passed since the end of the auction.
Start by going to Site Map → Request Final Value Fee Credit → Non-Paying Bidder Alert (http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?NPBComplaintForm), and enter the eBay item number as instructed.
You’ll be presented with a list of reasons. The reason you choose here will have a very real effect on the way eBay handles the rest of the process. There are effectively ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.