CHAPTER 11
Giving Voice to Values in Operations Management
Abstract
This chapter discusses the importance of values-driven leadership for operations management and presents the use of a Giving Voice to Values (GVV) case for teaching sustainability and supply chain management. We briefly summarize the Filipe Montez case, describe how this case is positioned within a supply chain management (SCM) course and how the case relates to other SCM topics, and present a teaching approach for the case. We also discuss the benefits to students and faculty by using GVV cases in operations management courses.
Keywords
operations management, supply chain, sustainability, pedagogy.
Author Biography
Kate McKone-Sweet is professor of Operations ...
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