April 2012
Intermediate to advanced
420 pages
11h 3m
English
After reading this chapter, you will be conversant with:
Communication can be considered as a personal process that involves the transfer of information and some behavioural input. It is something people do. It does not exist without people taking some form of action. It has all to do with relationships between people and can be complex or simple, formal or informal, depending on the nature of the message to be passed, and on the relationship between the sender and the receiver.
It consists of the transfer of information and understanding between parts and people in an organization, and the various, ...
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