August 2011
Intermediate to advanced
448 pages
12h 43m
English
Content preview from Effective Communication and Soft SkillsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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6
Psychology and Communication
After reading this chapter, you will be familiar with:
- Models of impression formation
- Personality and communication
- Motivation and communication
- Values, beliefs, and attitudes
- Emotion and communication
COMMUNICATION: A CHAIN OF REACTIONS
Communication is the basis of all interactions. The body is an important tool of communication. The psychology of communication includes different stages of interaction in an individual such as:
- Absorption of external information: Absorption occurs through sense organs when we simply absorb the sounds and colours, the spoken elements, and all facts provided to us. Absorption is an objective process.
- Interpretation of the stimuli received: Interpretation involves analyzing external ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.