August 2011
Intermediate to advanced
448 pages
12h 43m
English
Content preview from Effective Communication and Soft SkillsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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9
Communication: Spoken English
After reading this chapter, you will be familiar with:
- Listening skills
- Articulation skills
- Presentation skills
- Interviewing skills
LISTENING SKILLS
Introduction
Most languages on earth are associated with four basic skills. They are generally referred to as LSRW (listening, speaking, reading, and writing). These skills are like tools. The more you use them with the right technique, the more adept and effective you will be in the use of language.
Listening is a remarkably sensitive skill that makes interpersonal communication truly effective and rewarding. You must realize that listening is not a passive skill. In fact, it is surprising to know that it is not only active but requires a good deal of hard work ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.