Interpersonal Effectiveness

After reading this chapter, you will be familiar with:

  • Goals of interpersonal effectiveness
  • Essential concepts of interpersonal effectiveness
  • Qualities that demonstrate interpersonal effectiveness

Interpersonal effectiveness is learning to communicate with others, whether in intimate relationships, friendship, bosses or coworkers as in all walks of life we communicate with one another. Interpersonal effectiveness is the result of many disciplines, mainly those involving the communication process. One can improve one’s interpersonal effectiveness by building skills in five of the most challenging areas that exist in today’s personal, professional, and social domain: conflict and negotiation, assertion, ...

Get Effective Communication and Soft Skills now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.