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Effective Communication and Soft Skills by Mamta Bhatnagar, Nitin Bhatnagar

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Introduction

The revolution in information technology and the rapid globalization have brought communication to the frontline of academia and industry. With the whole world becoming a global market and business getting varied and result-oriented, professionals, scientists, teachers, and students are facing newer challenges in communication every day. We have to communicate with the entire world—with the people of different nationalities, various backgrounds, and diverse experiences. The greatest need of the hour is to learn to work together as a team. To exist in this mode of working, organizations and institutions require a high level of proficiency in oral and written English, as well as skills in interpersonal communication. Moreover, we must ...

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