Chapter 17
Business Continuity
“Well, here’s another nice mess you’ve gotten me into!”
—Stan Laurel
Learning Objectives
After studying this chapter, you should be able to:
Present an overview of business continuity concepts, including the operation of business continuity management systems, the objectives for business continuity, and the essential components for maintaining business continuity.
Understand the key elements of a business continuity program.
Explain the concept of resilience in the context of business continuity.
Outline the elements of a business continuity plan.
Discuss performance analysis of a business continuity management system.
Describe the phases of business continuity operation following a disruptive event.
Present an ...
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