Chapter 17

Business Continuity

“Well, here’s another nice mess you’ve gotten me into!”

—Stan Laurel

Learning Objectives

After studying this chapter, you should be able to:

  • Present an overview of business continuity concepts, including the operation of business continuity management systems, the objectives for business continuity, and the essential components for maintaining business continuity.

  • Understand the key elements of a business continuity program.

  • Explain the concept of resilience in the context of business continuity.

  • Outline the elements of a business continuity plan.

  • Discuss performance analysis of a business continuity management system.

  • Describe the phases of business continuity operation following a disruptive event.

  • Present an ...

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