Effective Management: 20 Keys to a Winning Culture

Chapter 1    Hiring, Interviewing, and Evaluating Performance

I start with these topics simply because they are the ones all managers must do well, but also because I am convinced these processes are the ones most often mishandled by even the best of managers. Not surprisingly, I see these responsibilities among the most important in determining the quality of your organization.

Hiring

When setting out to hire a new person—whether to fill a vacated position or one newly created—it is essential that you articulate exactly what your needs are before taking any steps. If the new hire is to be a replacement, make sure the envisioned responsibilities ...