Introduction
In the everyday life of managers, in businesses large and small—and for that matter, in the nonprofit sector—there occur challenges and threats, opportunities visible and obscure, all variously significant in their impact. Much of the time, in all but the rarest of circumstances, the most serious challenges could have been prevented—or, at least, foreseen and dealt with proactively. Of course, opportunities need to be contextualized in order to assess the latent pitfalls and develop lasting improvements. That requires know-how and insight in leaders familiar with their own industry specifics, but it also calls for a system-wide alertness ...
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