3

Designing Your Onboarding Program: How Do You Start?

 

In This Chapter

•  Understanding your onboarding program’s current state

•  Defining your onboarding program’s desired state

•  Completing a gap analysis

•  Building and getting approval for your business case

Your onboarding program’s design will encompass five phases: assessing the current state, defining the desired state, analyzing the gap, closing the gap, and building the business case for onboarding (Figure 3-1). In this chapter we discuss how to approach each phase with concrete steps that will guide you to obtain the information you will need to design and deliver an effective onboarding program. We begin with what you need to do to establish your program’s starting point, based ...

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