Prediction is very difficult, especially about the future.
Define the problem before you pursue a solution.
CHAPTER LEARNING OBJECTIVES
After reading this chapter, you will be able to:
Understand what managing client expectations really means
Explain the Conditions of Satisfaction (COS) development process
Develop the COS document
Recognize the importance of maintaining the COS throughout the entire project life cycle
Plan and conduct the Project Scoping Meeting
Build the Requirements Breakdown Structure (RBS)
Diagram business processes
Know what a prototype is and when to use one
Validate a business case
Outsource project work
Understand procurement management
Define the basic parts and function of the Project Overview Statement (POS)
Write a saleable POS for your project idea using the language of your business
Understand the role of the POS in the project management life cycle (PMLC)
Write clear goal and objective statements
Establish measurable criteria for project success
Identify relevant assumptions, risks, and obstacles
Discuss attachments to the POS and their role in project approval
Understand the approval process for the POS
The Scoping Process Group defines all of the tools, templates, and processes needed to answer two questions: "What do you need to do?" and "How will you know you did it?" If you don't know where you are going, how will you know when and if you ever get there? If I had to pick the Process Group ...