We’re all pilgrims on the same journey—but some pilgrims have better road maps.
Chapter 7Onboarding and Orientation
Monday, 9:15 a.m. You open your laptop, take a sip of your coffee, and log on to chat. Unread messages. A lot of them, from a lot of people. This is strange. One is from your manager. It’s from late Friday evening. You click it.
| | [19:54] susan: Forgot to ask. is everything OK for Kevin starting on Monday? |
Hang on. That’s today. Uh-oh.
| | [08:45] mike: Did Kevin get his laptop delivered OK? I haven't heard from him. |
You feel the wave of embarrassment. You forgot to check in with Kevin last week, ahead of him starting today. In fact, you completely forgot that he was joining the company altogether. He was on a three-month-notice ...
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