Principles for Better Remote Communication

Before we start looking at specific techniques, we should establish some principles that you can carry through all of your communication, regardless of the platform that you’re using to communicate, whether it’s synchronous or asynchronous.

A principle by definition is a foundation for a system of belief or behavior, and these principles can be the foundation of how we communicate effectively, regardless of the location of the recipient.

Establish Norms

Because we have many more ways in which we can communicate via digital means, and because we have access to far fewer nonverbal cues in our interactions, we should establish norms with each other to know what to expect from our communication.

Given ...

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