Chapter 2

Research Method

Case-study research was employed as the methodology. PPM practices of five organizations, for-profit and not-for-profit, were investigated. These organizations are in the telecommunication services, insurance, insurance services, and financial services industries. A research and development center of the U.S. government is also included in this study.

Design and Sampling

With the limited knowledge and perspective on PPM effectiveness, case study was used as the methodology (Eisenhardt, 1989; Yin, 1984). PPM practices of five organizations were investigated. These organizations are leaders in their respective areas.

Alpha is a leader in telecommunications services. The company consists of several business units, one ...

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