Whether it’s the time you arrive at work, the way you sign your e-mails, or the accolades you give or neglect to give to team members at the year-end party—in all these ways, and many more, your employees are watching you. While many leaders know in a general sense that others are observing and reacting to them, they are often surprised by the degree of detail on which employees zero in. “I understand your pet peeve is semicolons,” I recently shared with a CEO client of mine, who chuckled with surprise that people had noticed. “People are talking about that?” he asked. Yep, people are talking about that.
As noted by Michael Porter and Nitin Nohria in Harvard Business Press’s Handbook of ...
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