Chapter 6. Commitment language
This chapter covers
- How to use commitment language to focus your team
- Using commitment language to meet milestones
- How to use commitment language to build a successful team
Specific words and phrases can be used by a team leader to discover hidden issues with accomplishing tasks and alleviate the problem of people telling you what they think you want to hear, rather than the truth.
To understand how commitment language works, we need to talk about personal integrity. When we practice personal integrity, we
1. Say we’ll do it
2. Mean what we say
3. Do it (or raise a red flag)
Creating a language of commitment is about getting people to agree to something and mean it (or explain why they can’t ...
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