Chapter 9. Influence patterns
This chapter covers
- Using influence patterns to track trends
- How to assert managerial authority
A big part of the frustration team leaders experience is rooted in a feeling of helplessness. You believe in doing the right things, but you can’t seem to get the people around you to change their behavior.
What about using my authority
Using your authority is usually the path of last resort, unless you’re in survival mode. Then, wielding authority is the second-best choice, after having people intrinsically motivated to change their behavior.
When you’re in the learning and self-organization phases, telling people what to do is an ineffective way to teach. Helping them find their own path that results in a win ...
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