Creating a phone poll using Elastix
The following example is an AGI script that asks for a code when the user dials in. This code is used to query a database called balance. After the user enters the code, the balance is reproduced. If the user wants to send this data to a call center to get registered for special offers for instance, he/she will be asked to enter the phone number for calling back when any special offer becomes available. When this information is entered, an e-mail will be dispatched to the call center supervisor in order to book a call to the user whenever a special offer may apply.
How to do it…
- The first step to take is to create a database and a table with the following structure in MySQL Database Engine:
CREATE TABLE balance( ...
Get Elastix Unified Communications Server Cookbook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
