Training
The new and improved workflows will prove to be a vital component of the training process. In addition to new workflow designs, employees will need to learn EHR processes and procedures. You and the transition team can work with your vendor rep to determine the most efficient way to relay both kinds of information to your staff.
Not everyone embraces change. If you position the new workflows as benefits, your employees are more likely to be on board when training occurs. Also, show participants the information you gathered about how long a process takes and how they’ll save time by using the EHR.
After you can confirm that a new EHR workflow is successful, you can create related reference documentation and manuals to support and reinforce these processes. You may opt for a desk manual or an easy-to-access online document that details how to operate each process. Work with your transition team and employees to create the model that works best for you and then incorporate that information into your training documents.
Get Electronic Health Records For Dummies now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
