NOTES
Introduction
1. Merriam-Webster’s Dictionary, “elevate,” Merriam-Webster Online, accessed November 23, 2013.
2. Chris Zook and James Allen, Repeatability (Boston: Harvard Business Review Press, 2012).
3. James Chiles, The God Machine (New York: Bantam Books, 2007).
4. Adam Hartung, Create Marketplace Disruption (Upper Saddle River, NJ: FT Press, 2009).
5. Matthew Olson, Derek van Bever, and Seth Verry, “When Growth Stalls,” Harvard Business Review, March 2008.
6. Ibid.
7. Shara Tibken, “Sprint Loses More Customers,” Wall Street Journal, July 29, 2011.
8. MSNBC.com Staff, “Final Chapter, Borders to Close Remaining Stores,” NBCnews.com, July 18, 2011.
9. Ram Charan, “Why Companies Fail,” Fortune, May 27, 2002.
10. Anita McGahan and Michael Porter, “The Emergence and Sustainability of Abnormal Profits,” Strategic Organization 1, 2003.
11. Paul Carroll and Chunka Mui, “7 Ways to Fail Big,” Harvard Business Review, September 2008.
12. Michael Totty, “The View from the CIO’s Office,” Wall Street Journal, April 25, 2011.
13. Bernard Wirtz, “Strategy in High-Velocity Environments,” Long Range Planning 40, 2007.
14. Edward Bowman, “Does Corporate Strategy Matter?” Strategic Management Journal 22, 2001.
15. Michael Birshan, “Creating More Value with Corporate Strategy,” McKinsey Global Survey Results, December 2010.
16. Roger Martin, “The Execution Trap,” Harvard Business Review, July-August 2010.
17. Robert Kaplan and David Norton, “The Office of Strategy Management,” Harvard Business ...
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