CHAPTER 3

Key Roles in Command-and-Control for Healthcare

Introduction

No Command-and-Control model can function without people. The organization table and the reporting structures only work effectively when they are occupied. Hospitals and healthcare agencies are somewhat unique, in that many, or indeed, most, already possess residential expertise in most of the areas of knowledge and skill sets which are required to guide the facility through any incident. It is often a matter of identifying that expertise and pressing it into service.

This chapter will examine those roles which are the specific requirements of a healthcare-based Command-and-Control model. The duties, the reporting structures, and the potential subordinate staffing arrangements ...

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